The Antwi Group is seeking an experienced, organized, safety-conscious, and solutions-oriented Facilities Manager to join our Facilities & Workplace Services Department.
Working under the direction of the Director / Manager of Facilities & Workplace Services, the Facilities Manager will oversee day-to-day facility operations across assigned The Antwi Group locations, including offices, recording studios, production spaces, creative workspaces, common areas, storage areas, technical rooms, and other company-controlled facilities.
The Facilities Manager will coordinate preventive and corrective maintenance, manage facility service requests, supervise assigned facilities personnel, coordinate contractors and vendors, monitor workplace conditions, support facility projects, maintain facility records, oversee cleaning and workplace services, and help ensure company locations remain functional, professional, secure, appropriately maintained, and ready for business operations.
The position will work closely with Operations & Administration, Security & Safety, IT & Digital Systems, Human Resources, Finance & Accounting, Procurement & Vendor Management, Production teams, and other business units.
Specialized electrical, plumbing, HVAC, fire-protection, structural, environmental, security, or other regulated work must be performed by appropriately qualified or licensed personnel where required.
Key Responsibilities
- Manage daily facility operations.
- Coordinate facility maintenance and repairs.
- Monitor incoming facility-service requests.
- Assign and prioritize work orders.
- Coordinate preventive maintenance.
- Maintain maintenance schedules.
- Coordinate qualified contractors and vendors.
- Supervise assigned facilities personnel.
- Monitor workplace conditions.
- Coordinate cleaning and janitorial services.
- Maintain common areas.
- Support workplace readiness.
- Coordinate office, studio, and production-space preparation.
- Support office moves and relocations.
- Maintain facility asset records.
- Coordinate facility inspections.
- Support space planning.
- Monitor facility supplies.
- Support utility management.
- Assist with facility budgets.
- Review authorized vendor work.
- Maintain facility documentation.
- Support emergency preparedness.
- Coordinate with Security regarding physical-security matters.
- Coordinate with IT regarding technology infrastructure.
- Support facility projects.
- Escalate significant facility concerns appropriately.
Daily Facility Operations
The Facilities Manager may oversee:
- Offices
- Recording studios
- Production spaces
- Creative workspaces
- Conference rooms
- Reception areas
- Employee common areas
- Storage spaces
- Equipment rooms
- Technical rooms
- Other assigned locations
Facility Service Requests
Service requests may follow:
Request → Review → Priority → Assignment → Work → Verification → Closure
Work Order Information
Work orders may contain:
- Request number
- Location
- Issue
- Date reported
- Priority
- Assigned technician or vendor
- Status
- Work performed
- Completion date
- Follow-up requirements
Maintenance Priorities
Priority may consider:
- Safety
- Operational impact
- Building damage
- Production impact
- Employee impact
- Customer or visitor impact
- Security concerns
- Potential service interruption
Preventive Maintenance
The Facilities Manager may coordinate scheduled maintenance involving:
- HVAC
- Plumbing
- Electrical systems
- Lighting
- Doors and hardware
- Building equipment
- Fire-protection equipment
- Emergency systems
- Facility equipment
- Other applicable systems
Preventive Maintenance Register
Maintenance may be tracked as:
Asset / System → Service Required → Frequency → Assigned Vendor / Technician → Last Service → Next Service
Corrective Maintenance
Unexpected maintenance may involve:
- Leaks
- Lighting failures
- Plumbing problems
- HVAC problems
- Door and lock issues
- Furniture damage
- Wall or ceiling damage
- Flooring problems
- General building repairs
Emergency Facility Issues
Potential urgent issues may include:
- Significant water leaks
- Electrical hazards
- Building-access failures
- Fire-system problems
- Heating failures during severe weather
- Major HVAC failures affecting critical equipment
- Structural concerns
- Other significant building conditions
Emergency services or qualified contractors should be contacted when appropriate.
Contractor Management
The Facilities Manager may coordinate:
- Electricians
- Plumbers
- HVAC contractors
- General contractors
- Locksmiths
- Cleaning companies
- Fire-protection vendors
- Pest-control providers
- Furniture installers
- Waste providers
- Other facility vendors
Contractor Work
Contractor coordination may include:
- Scope confirmation
- Scheduling
- Building access
- Safety requirements
- Insurance documentation
- Worksite coordination
- Completion verification
- Service documentation
- Invoice support
Licensed Work
Facilities employees should not perform work requiring licensing, specialized certification, or expertise unless appropriately qualified and authorized.
Workplace Readiness
The Facilities Manager may ensure assigned workplaces are prepared for:
- Daily operations
- Meetings
- Client visits
- Recording sessions
- Productions
- Events
- Special projects
Workplace Readiness Checks
Checks may include:
- Lighting
- Temperature
- Furniture
- General cleanliness
- Restrooms
- Common areas
- Building access
- Known maintenance issues
- Required facility services
Recording Studio Facilities
Facility responsibilities may include:
- Room condition
- HVAC coordination
- Electrical-service coordination
- Doors and hardware
- Lighting
- Furniture
- Common areas
- Building-related noise concerns
- General facility maintenance
Specialized audio equipment remains with qualified Audio Engineering personnel.
Production Spaces
The Facilities Manager may coordinate:
- Workspace preparation
- Utilities
- Temporary facility arrangements
- Cleaning
- Waste services
- Building access
- Contractor support
- Post-production cleanup
Space Planning
The Manager may help coordinate:
- Office assignments
- Department layouts
- Shared spaces
- Conference rooms
- Storage
- Furniture placement
- Expansion requirements
Moves & Relocations
Moves may involve coordination among:
- Facilities
- IT
- Security
- Operations
- Human Resources
- Department management
- Vendors
Furniture
The Facilities Manager may coordinate:
- Desks
- Chairs
- Tables
- Conference-room furniture
- Reception furniture
- Shelving
- Storage units
- Other workplace furnishings
Facility Asset Management
Records may identify:
Asset → Location → Manufacturer / Model → Serial Number → Installation Date → Warranty → Condition → Service History
Cleaning & Janitorial Services
Responsibilities may include oversight of:
- Routine cleaning
- Restrooms
- Common areas
- Floors
- Waste removal
- Periodic deep cleaning
- Special cleaning requirements
Workplace Supplies
The Manager may monitor approved common-area supplies involving:
- Restroom supplies
- Cleaning materials
- Breakroom supplies
- Facility consumables
- Other approved workplace materials
Waste Management
The Manager may coordinate:
- General waste
- Recycling
- Electronic-waste routing
- Approved specialized disposal
Hazardous materials require appropriate handling procedures and qualified providers.
Utilities
The Manager may monitor operational issues involving:
- Electricity
- Heating
- Cooling
- Water
- Gas where applicable
- Other building utilities
Energy Efficiency
The Manager may identify opportunities involving:
- Lighting
- HVAC scheduling
- Equipment operation
- Utility use
- Other reasonable efficiency improvements
Facility Inspections
Routine inspections may review:
- Floors
- Walls
- Ceilings
- Doors
- Lighting
- Restrooms
- Common areas
- Workspaces
- Visible plumbing conditions
- Emergency exits
- General building condition
Deficiency Tracking
Inspection deficiencies may be recorded as:
Issue → Location → Priority → Assigned Owner → Target Date → Status
Safety Coordination
Working with Security & Safety, the Facilities Manager may help address:
- Trip hazards
- Emergency exits
- Emergency lighting
- Building conditions
- Evacuation routes
- Facility inspections
- Other workplace-safety issues
Fire & Life Safety
The Manager may coordinate qualified inspection and servicing of applicable:
- Fire alarms
- Fire extinguishers
- Sprinklers
- Emergency lighting
- Exit signage
- Other life-safety systems
Emergency Preparedness
Facilities may support preparations involving:
- Power outages
- Water leaks
- Severe weather
- Utility interruptions
- Evacuations
- Building closures
- Other facility emergencies
Physical Security Coordination
The Facilities Manager may work with Security regarding:
- Doors
- Locks
- Access points
- Physical barriers
- Visitor areas
- Security equipment placement
- Facility vulnerabilities
Security-system administration remains with authorized Security or IT personnel.
IT Coordination
Facility work affecting:
- Network rooms
- Server or equipment rooms
- Cabling
- Electrical power for technology
- Conference technology
- Security technology
- Technology workspaces
should be coordinated with IT.
Facility Projects
Projects may include:
- Renovations
- Office improvements
- Studio improvements
- Furniture installation
- Workspace expansion
- Building-system improvements
- Relocations
- Accessibility improvements
Facility Project Tracking
Projects may be tracked as:
Project → Scope → Budget → Vendor → Schedule → Current Status → Completion
Budget Support
The Facilities Manager may help monitor expenses involving:
- Maintenance
- Repairs
- Cleaning
- Utilities
- Supplies
- Vendors
- Furniture
- Projects
- Facility equipment
Invoice Support
The Manager may verify that invoiced facility work appears consistent with authorized work performed before routing documentation through appropriate Finance procedures.
Vendor Performance
Vendor performance may be evaluated for:
- Quality
- Reliability
- Timeliness
- Safety
- Communication
- Documentation
- Cost
Property Management Coordination
For leased facilities, the Manager may coordinate with:
- Landlords
- Property managers
- Building engineers
- Building security
- Other property representatives
Environmental Concerns
Potential:
- Water intrusion
- Mold concerns
- Air-quality concerns
- Unusual odors
- Structural issues
- Other environmental conditions
should be referred to appropriate qualified professionals.
Accessibility
The Manager should support physical workplace accessibility in coordination with Human Resources, Legal, property management, and qualified professionals where appropriate.
Facility Records
Records may include:
- Work orders
- Maintenance records
- Inspection reports
- Vendor documentation
- Service reports
- Asset records
- Warranties
- Facility projects
- Utility information
- Other authorized documentation
Facility Reporting
Reports may include:
- Open work orders
- Completed work orders
- Preventive maintenance
- Overdue maintenance
- Facility incidents
- Vendor activity
- Projects
- Budget activity
- Significant facility concerns
Staff Supervision
The Facilities Manager may supervise:
- Facilities & Maintenance Specialists
- Workplace Services Coordinators
- Facilities Technicians
- Facilities Assistants
Responsibilities may include:
- Scheduling
- Work assignments
- Safety expectations
- Training
- Coaching
- Work review
- Performance feedback
- Professional development
Confidentiality
Facilities personnel may encounter sensitive information involving:
- Building layouts
- Security arrangements
- Access points
- Executive offices
- Employee workspaces
- Technology rooms
- Recording studios
- Unreleased projects
- Vendor contracts
- Internal business operations
Such information must only be accessed and shared for legitimate authorized purposes.
Professional Boundaries
The Facilities Manager should not authorize or perform specialized work outside appropriate qualifications, company authority, or required licensing.
Cross-Department Collaboration
Facilities & Workplace Services Leadership — facility strategy and standards.
Operations & Administration — workplace operations.
Security & Safety — physical security and emergency preparedness.
IT & Digital Systems — technology infrastructure.
Human Resources — employee workplace requirements.
Finance & Accounting — budgets and invoices.
Procurement & Vendor Management — vendors and purchasing.
Project Management — major facility projects.
Production & Creative Teams — studio and production requirements.
Business Units — department workplace needs.
Qualifications
- Bachelor’s degree in Facilities Management, Business Administration, Engineering, Construction Management, Property Management, Operations, or a related field preferred.
- Professional experience in facilities management, workplace services, property operations, building maintenance, construction, or related work.
- Previous supervisory or team-lead experience preferred.
- Strong understanding of facility maintenance and building operations.
- Strong vendor-management ability.
- Excellent organizational skills.
- Strong project-coordination ability.
- Strong written and verbal communication.
- Strong safety awareness.
- Ability to manage multiple facility priorities.
- Strong professional judgment.
- High level of integrity and confidentiality.
Preferred Skills
Experience involving any of the following is highly desirable:
- Facilities management
- Building operations
- Workplace services
- Preventive maintenance
- Property management
- Vendor management
- Space planning
- Renovations
- Construction coordination
- Building systems
- Studio facilities
- Production facilities
- Entertainment
- Media
- Technology
- Creative industries
Relevant professional certifications or trade-related training in facilities management, property management, building operations, project management, safety, maintenance, or related disciplines are a plus.
Professional Expectations
The successful candidate should demonstrate:
- Safety awareness
- Organization
- Reliability
- Leadership
- Professionalism
- Integrity
- Problem solving
- Communication
- Accountability
- Operational judgment
- Confidentiality
- Strong follow-through
Career Development
A potential career path may include:
Facilities Manager → Director / Manager of Facilities & Workplace Services → Senior Director / Head of Facilities & Workplace → Vice President of Facilities / Corporate Services
Employees may also develop toward Property Management, Workplace Strategy, Corporate Real Estate, Operations, Project Management, or Facilities Engineering.
Location
Poconos, Pennsylvania
This position requires significant on-site presence because responsibilities involve physical facilities and workplace operations.
Work may occur at offices, studios, production facilities, storage locations, project sites, vendor locations, or other approved company locations.
Facility emergencies, maintenance, productions, projects, weather events, or building-service interruptions may occasionally require travel, evening, overnight, weekend, holiday, or irregular-hour availability.
Employment Type
Full Time
Department
Facilities & Workplace Services
Reports To
Director / Manager of Facilities & Workplace Services
About The Antwi Group
The Antwi Group is a growing organization operating across creative, entertainment, media, and related business sectors. Our teams bring together creative talent, technical expertise, management, financial discipline, technology, production, operations, and business development to build projects and opportunities designed for long-term growth.
Application
Interested candidates should submit an application outlining their education, facilities-management, workplace-services, building-operations, maintenance, property-management, construction, vendor-management, supervisory, project-coordination, or related professional experience and other relevant qualifications.
Applicants may also be asked to provide a résumé/CV, professional references, and relevant facilities-management, building-operations, maintenance, property-management, safety, project-management, trade, or professional certifications.
Applicants should not submit confidential building plans, access-control information, security-system diagrams, alarm information, access credentials, proprietary vendor contracts, customer information, employee records, trade secrets, or other confidential materials belonging to current or previous employers, clients, property owners, or business partners.
The Antwi Group is an equal opportunity employer. We consider qualified applicants without regard to characteristics protected by applicable law.