The Antwi Group is seeking a dependable, safety-conscious, mechanically inclined, and solutions-oriented Facilities Technician to join our Facilities & Workplace Services Department.
Working under the direction of the Director / Manager of Facilities & Workplace Services, Facilities Manager, and Facilities & Maintenance Specialist, the Facilities Technician will provide hands-on support for the day-to-day maintenance and operational readiness of The Antwi Group’s offices, recording studios, production spaces, creative workspaces, storage areas, meeting rooms, common areas, and other company-controlled facilities.
The Facilities Technician will respond to assigned work orders, perform authorized routine maintenance and minor repairs, conduct basic facility inspections, assist with preventive maintenance, prepare workspaces, move and assemble furniture, maintain tools and supplies, support facility projects, and assist qualified vendors and contractors.
The Technician must recognize when work requires specialized expertise and promptly escalate electrical, HVAC, plumbing, fire-protection, structural, environmental, security-system, or other regulated work to appropriately qualified personnel.
This position requires strong practical problem-solving ability, reliability, mechanical aptitude, safety awareness, professionalism, organization, attention to detail, and the ability to work effectively both independently and as part of a team.
Key Responsibilities
- Respond to assigned facility work orders.
- Perform authorized routine maintenance.
- Complete minor repairs within training and qualifications.
- Conduct basic facility inspections.
- Assist with preventive-maintenance activities.
- Troubleshoot basic facility problems.
- Report conditions requiring specialized repair.
- Assist Facilities & Maintenance Specialists.
- Support qualified contractors and vendors.
- Prepare offices and workspaces.
- Assemble and relocate furniture.
- Support office and department moves.
- Prepare meeting and conference spaces.
- Support studio and production-space readiness.
- Maintain facility tools.
- Maintain routine maintenance supplies.
- Monitor common-area conditions.
- Support storage-area organization.
- Assist with facility projects.
- Document completed work.
- Report recurring maintenance issues.
- Follow company safety procedures.
- Support emergency facility response.
- Protect confidential facility information.
- Escalate significant concerns appropriately.
Work Orders
Assigned work may follow:
Work Order → Assessment → Safety Check → Work / Escalation → Testing → Documentation → Completion
Work Order Information
The Technician may receive information involving:
- Location
- Reported issue
- Priority
- Requested service
- Required materials
- Assigned deadline
- Special instructions
- Access requirements
Initial Safety Assessment
Before beginning work, the Technician should determine:
- Whether the area is safe to enter.
- Whether the work is within assigned qualifications.
- Whether appropriate tools are available.
- Whether required protective equipment is available.
- Whether specialized personnel are necessary.
- Whether the condition requires immediate escalation.
Routine Maintenance
Depending on training and authorization, routine work may include:
- Minor furniture repairs
- Furniture assembly
- Basic hardware replacement
- Minor wall repairs
- Basic finish touch-ups
- Approved lighting-component replacement
- Basic door adjustments
- Workspace repairs
- Installation of approved workplace accessories
- Other non-specialized maintenance
Maintenance Limitations
The Technician must not perform work beyond:
- Training
- Experience
- Company authorization
- Required licensing
- Available safety equipment
- Applicable procedures
Electrical Safety
Electrical hazards must be reported promptly.
The Technician should not work on energized electrical systems unless specifically trained, qualified, equipped, and authorized to do so.
Work requiring a licensed electrician must be referred to qualified personnel.
Plumbing Support
The Technician may identify and report:
- Leaks
- Fixture problems
- Drainage concerns
- Visible pipe problems
- Water damage
Minor work may only be performed where appropriate to the Technician’s training and authorization.
HVAC Support
The Technician may assist with basic observations involving:
- Temperature complaints
- Thermostat conditions where authorized
- Unusual equipment sounds
- Visible equipment problems
- Airflow concerns
Specialized HVAC servicing should be performed by qualified personnel.
Lighting
The Technician may inspect:
- Office lighting
- Common-area lighting
- Exterior lighting where assigned
- General studio facility lighting
- Emergency-lighting condition
Electrical repairs beyond appropriate qualifications should be escalated.
Doors & Hardware
Authorized routine work may involve:
- Hinges
- Door closers
- Handles
- Basic non-security hardware
- Alignment
- Other minor adjustments
Locks, access-control devices, restricted doors, and security hardware should be coordinated with Security and qualified personnel.
Walls, Ceilings & Finishes
The Technician may perform or support approved minor:
- Wall patching
- Touch-up painting
- Trim repairs
- Ceiling-tile replacement
- Other cosmetic facility maintenance
Potential structural or water-related damage should be escalated.
Floors
The Technician may identify:
- Damaged flooring
- Loose materials
- Trip hazards
- Carpet problems
- Other floor conditions
Immediate hazards should be secured or reported according to company procedures.
Furniture
The Technician may assist with:
- Desk assembly
- Chair assembly
- Table assembly
- Shelving
- Storage units
- Furniture relocation
- Furniture adjustment
- Minor furniture repair
Workspace Setup
The Technician may help prepare:
- Employee workstations
- Offices
- Conference rooms
- Shared workspaces
- Temporary project areas
- Meeting spaces
New Employee Setup
Physical workspace preparation may include:
- Desk
- Chair
- Storage
- Furniture placement
- Approved workplace accessories
Computer, telephone, network, and other technology setup should be coordinated with IT.
Office Moves
The Technician may assist with:
- Furniture relocation
- Workspace breakdown
- Workspace setup
- Storage relocation
- Equipment positioning
- Department moves
Sensitive technology should be moved according to IT procedures.
Meeting & Event Setup
The Technician may help prepare:
- Tables
- Chairs
- Podiums or approved furnishings
- Room layouts
- Signage
- Temporary workspaces
- Other physical arrangements
Recording Studio Support
Facility-related studio work may include:
- Furniture
- Doors
- General lighting
- Room finishes
- Workspace condition
- Common areas
- Basic facility issues
The Technician should not independently modify:
- Recording equipment
- Mixing consoles
- Studio wiring
- Audio systems
- Acoustic systems
- Specialized production technology
unless specifically qualified and assigned.
Production Space Support
The Technician may help with:
- Physical space preparation
- Furniture
- Temporary work areas
- General facility readiness
- Cleanup and restoration
- Approved equipment positioning
- Facility-service requests
Preventive Maintenance
The Technician may perform assigned preventive-maintenance tasks involving appropriate facility assets.
Preventive Maintenance Records
Records may identify:
Asset → Location → Task → Date Completed → Technician → Condition → Follow-Up
Facility Inspections
The Technician may inspect:
- Offices
- Hallways
- Meeting rooms
- Common areas
- Restrooms
- Storage areas
- Studios
- Production spaces
- Doors
- Lighting
- Floors
- Walls
- Ceilings
Inspection Reporting
Observed deficiencies should be documented accurately and reported through the appropriate work-order process.
Tools
The Technician may use authorized:
- Hand tools
- Power tools
- Measuring equipment
- Ladders
- Material-handling equipment
- Other approved maintenance equipment
Tool Safety
Before use, tools should be:
- Appropriate for the task
- In safe working condition
- Used according to instructions
- Operated only by appropriately trained personnel
Tool Inventory
The Technician may help maintain:
- Tool inventories
- Tool-storage areas
- Equipment records
- Maintenance records
- Replacement requests
Personal Protective Equipment
Appropriate PPE must be used when required for assigned work.
Damaged or missing protective equipment should be reported.
Ladder Safety
The Technician should only use ladders:
- Appropriate for the task
- In good condition
- On stable surfaces
- Within approved working limits
- According to applicable safety procedures
Elevated Work
Work requiring specialized lifts, scaffolding, fall-protection systems, or other advanced equipment should only be performed by appropriately trained and authorized personnel.
Manual Handling
The Technician should use appropriate lifting techniques and equipment.
Heavy, oversized, or awkward items should be moved with sufficient assistance.
Materials & Supplies
The Technician may help maintain inventories involving:
- Hardware
- Basic maintenance materials
- Replacement components
- Facility consumables
- Approved repair supplies
Material Requests
Replacement materials should be requested through approved purchasing and inventory procedures.
Storage Areas
The Technician may help maintain facility storage areas in an:
- Organized
- Accessible
- Safe
- Properly labeled
- Operationally useful condition
Contractor Support
The Technician may assist approved contractors by:
- Providing authorized site access.
- Identifying work locations.
- Preparing work areas.
- Assisting with basic site information.
- Protecting surrounding areas.
- Reporting completion status.
Vendor Authority
The Technician should not authorize additional vendor work, contractual changes, or expenses unless specifically delegated authority.
Facility Projects
The Technician may support:
- Renovations
- Office improvements
- Studio improvements
- Furniture installations
- Workspace expansions
- Relocations
- Building-system upgrades
Project Support
Responsibilities may include:
- Preparing work areas.
- Moving furniture.
- Receiving approved materials.
- Supporting installations.
- Cleaning work areas.
- Assisting with final walkthroughs.
Cleaning & Common Areas
The Technician may report or assist with approved facility needs involving:
- Spills
- Waste
- Common-area conditions
- Restroom issues
- Cleaning deficiencies
Specialized hazardous-material cleanup should be referred to qualified personnel.
Water Leaks
Water leaks should be reported promptly.
When safe and authorized, the Technician may take immediate basic steps to reduce property damage while qualified personnel are contacted.
Environmental Concerns
Potential:
- Mold
- Unknown substances
- Air-quality problems
- Chemical odors
- Structural damage
- Significant water damage
should not be disturbed unnecessarily and should be escalated to appropriate personnel.
Fire & Life Safety
The Technician may visually report conditions involving:
- Exit signage
- Emergency lighting
- Fire extinguishers
- Fire doors
- Obstructed exits
Required inspection, testing, repair, or certification remains with qualified personnel.
Emergency Response Support
The Technician may support facility response involving:
- Power interruptions
- Water leaks
- Severe weather
- Building damage
- HVAC failures
- Facility closures
- Other building emergencies
Life-threatening situations should be handled through appropriate emergency services and company emergency procedures.
Security Coordination
The Technician may support authorized physical work involving:
- Doors
- Hardware
- Physical barriers
- Security-device mounting
- Access-point maintenance
Security-system programming and access authorization remain with authorized Security or IT personnel.
IT Coordination
Facility work affecting:
- Computers
- Network cabling
- Server rooms
- Network rooms
- Conference technology
- Security technology
- Technology power requirements
should be coordinated with IT.
Maintenance Documentation
Completed work should be documented accurately, including:
- Date
- Location
- Work performed
- Materials used where appropriate
- Condition after completion
- Additional work required
Recurring Problems
Repeated problems should be reported to Facilities leadership so management can evaluate permanent repairs, replacement, or other corrective action.
Confidentiality
The Facilities Technician may encounter sensitive information involving:
- Building layouts
- Security arrangements
- Access points
- Executive areas
- Employee workspaces
- Technology rooms
- Recording studios
- Production activities
- Unreleased projects
- Internal operations
Such information must only be accessed and shared for legitimate authorized purposes.
Professional Boundaries
The Facilities Technician should not independently:
- Perform specialized work beyond their qualifications.
- Bypass safety procedures.
- Disable fire or life-safety equipment.
- Modify security systems.
- Modify IT systems.
- Perform unauthorized structural work.
- Enter restricted areas without authorization.
- Authorize unapproved vendor expenses.
- Disclose confidential facility or security information.
Cross-Department Collaboration
Facilities & Workplace Services Leadership — work orders, maintenance priorities, and facility standards.
Facilities & Maintenance Specialist — technical guidance and maintenance assignments.
Workplace Services Coordinator — workspace preparation and service requests.
Security & Safety — physical security and safety.
IT & Digital Systems — technology infrastructure.
Operations & Administration — workplace requirements.
Procurement & Vendor Management — supplies and vendors.
Production & Creative Teams — studio and production-space needs.
Business Units — workplace and facility requirements.
Qualifications
- High school diploma or equivalent required.
- Technical-school, vocational, trade, apprenticeship, or professional training in Facilities Maintenance, Building Maintenance, Construction, Mechanical Systems, Electrical Technology, HVAC, Carpentry, or a related field preferred.
- Previous facilities, maintenance, construction, property-maintenance, building-operations, handyman, or related experience preferred.
- Strong mechanical aptitude.
- Basic troubleshooting ability.
- Strong safety awareness.
- Ability to safely use appropriate hand and power tools.
- Good written and verbal communication.
- Strong reliability and punctuality.
- Ability to follow work orders and procedures.
- Ability to maintain accurate records.
- Strong professional judgment.
- Ability to work independently and as part of a team.
Preferred Skills
Experience involving any of the following is a plus:
- Building maintenance
- Facilities maintenance
- Preventive maintenance
- Carpentry
- Furniture assembly
- Painting
- Basic plumbing support
- Basic electrical support
- HVAC support
- Property maintenance
- Workplace setup
- Construction
- Studio facilities
- Production facilities
- Entertainment or media environments
Applicable trade training, safety certifications, equipment certifications, OSHA training, or other professional credentials are a plus.
Physical Requirements
Depending on assigned duties, the position may require:
- Standing and walking for extended periods
- Bending, reaching, and kneeling
- Using hand and power tools
- Moving materials and furniture
- Climbing approved ladders
- Working in storage or mechanical areas
- Lifting and carrying materials within safe limits
- Working indoors and occasionally outdoors
Reasonable accommodations will be considered in accordance with applicable law.
Professional Expectations
The successful candidate should demonstrate:
- Safety awareness
- Reliability
- Practical problem solving
- Professionalism
- Integrity
- Organization
- Teamwork
- Communication
- Accountability
- Attention to detail
- Confidentiality
- Strong follow-through
Career Development
A potential career path may include:
Facilities Technician → Facilities & Maintenance Specialist → Facilities Manager → Director / Manager of Facilities & Workplace Services
Employees may also develop toward Building Operations, Facilities Engineering, Property Maintenance, Construction, Workplace Services, or Facility Project Management.
Location
Poconos, Pennsylvania
This is primarily an on-site position because responsibilities involve physical facilities, maintenance, inspections, workspace setup, and building operations.
Work may occur at offices, recording studios, production facilities, storage locations, project sites, vendor locations, or other approved company locations.
Facility emergencies, productions, maintenance activities, projects, weather events, or building-service interruptions may occasionally require travel, evening, overnight, weekend, holiday, or irregular-hour availability.
Employment Type
Full Time
Department
Facilities & Workplace Services
Reports To
Director / Manager of Facilities & Workplace Services / Facilities Manager / Facilities & Maintenance Specialist
About The Antwi Group
The Antwi Group is a growing organization operating across creative, entertainment, media, and related business sectors. Our teams bring together creative talent, technical expertise, management, financial discipline, technology, production, operations, and business development to build projects and opportunities designed for long-term growth.
Application
Interested candidates should submit an application outlining their education or training, facilities-maintenance, building-maintenance, construction, property-maintenance, mechanical, electrical-support, plumbing-support, HVAC-support, carpentry, workplace-services, or related experience and other relevant qualifications.
Applicants may also be asked to provide a résumé/CV, professional references, and applicable trade licenses, technical training, safety certifications, equipment certifications, or other professional credentials.
Candidates with developing facilities experience may be considered if they demonstrate strong mechanical aptitude, safety awareness, reliability, professionalism, practical problem-solving ability, integrity, attention to detail, and willingness to learn.
Applicants should not submit confidential building plans, security-system diagrams, alarm information, access credentials, keys, proprietary vendor information, employee information, customer information, unreleased project materials, trade secrets, or other confidential materials belonging to current or previous employers, clients, property owners, or business partners.
The Antwi Group is an equal opportunity employer. We consider qualified applicants without regard to characteristics protected by applicable law.